Hi All,
We just upgraded our ancient Inter-Tel Axxess system to MiVoice Office 250. 99% of our 800+ phones are still Inter-Tel digital with a few new 52xx/53xx IP phones. We have 2 PRIs at the HX/PS in our NOC and 12 other HX/PS nodes connected via 10gbps fiber. The migration went surprising well but we're having an issues with faxes. In the past we had our MFPs on analog ports configured as house phones for sending faxes, and DIDs configured for receiving. We can send and receive faxes from the HX/PS node at the NOC but cannot send or receive faxes from any other node. I can hear outgoing and incoming faxes trying to negotiate but the transmissions fail every time. I am assuming this has something to do with the codec being used between the nodes... Is this correct? If so, is there a work around for this?
I apologize if this is the incorrect forum or if I'm asking a question that's been answered already. I've searched high and low but don't find anything that seems directly related to my issue.
Thanks,
Mark