Author Topic: SX 200 AX Dial 0 calls not ringing at switchboard  (Read 963 times)

Offline CKervin

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SX 200 AX Dial 0 calls not ringing at switchboard
« on: October 10, 2019, 07:42:47 AM »
Guest rooms dialing 0 ring the Night 1 extension when the system in in Day service. Form 19 has Console LDN as Day extension and Night 1 is cordless extension number.


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Re: SX 200 AX Dial 0 calls not ringing at switchboard
« Reply #1 on: October 10, 2019, 12:00:48 PM »
This is based on tenant and the definition in form 19... Find out what a guest room extension's tenant is (in 99% of cases, all rooms would be the same tenant), then go to form 19 and change to that tenant. There is a place at the top of the form where you define the Dial 0 destination for Day, N1, and N2.


 

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