SX-200 and Innline VM Auto Attendant transfer to external number

[Curtin_BPW]

I have a SX-200 on the latest software that I just installed an Innline VM system on. I am setting up an auto attendant and need to point a few of the options to external numbers. These have to point at a system speed dial. The only problem is that my feature access code is set *1 and I can't have a number starting in * for the Innline VM as it uses that internally. The only way I found out to do it was something weird using Form 19 and call forward always on a phantom extension, but I am out of licences to build more. Is there another way to do this?

[acejavelin]

I have a SX-200 on the latest software that I just installed an Innline VM system on. I am setting up an auto attendant and need to point a few of the options to external numbers. These have to point at a system speed dial. The only problem is that my feature access code is set *1 and I can't have a number starting in * for the Innline VM as it uses that internally. The only way I found out to do it was something weird using Form 19 and call forward always on a phantom extension, but I am out of licences to build more. Is there another way to do this?

Assuming this is a 5.0 system, analog phantom extensions don't require a license if you use a phantom bay... Build a phantom bay and assign it an ONS station card, then build your system speed calls and call forward those phantom extensions

[Curtin_BPW]

That makes sense. How would I go about building a phantom bay. Is this done on Form 01?

[Curtin_BPW]

I just discovered Form 53. Nevermind. Thanks for the tip.