We have a newly installed MiVoice Business device. With our previous system (Inter-tel PRI) we could make internal intercom calls to users and the user on the other end did not have to press a button to answer the intercom call. The person making the intercom call would simply be live and could begin speaking after a short tone.
Our Inter-tel system was over 20 years old.
We are told that the "handsfree" intercom feature is not supported with the new MiVoice Business. Is that correct? If it is not correct, has the name of this feature changed?