DND or Call Forwarding

[Curtin_BPW]

We have a property with a Mitel 470 and they have a single 6867 phone in their office that will not receive calls. Is there a way to see if they have DND activated or to see what presence their phone is in remotely? Is there a way to see if there is any call forwarding on?

[sarond]

yes you should be able to see presence and forwarding under the user.

Just expand all and look through all the users parameters.