Author Topic: Issue with Connecting MiVocie Business from Software installer  (Read 1319 times)

Offline pradeepgali

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Issue with Connecting MiVocie Business from Software installer
« on: September 06, 2019, 05:20:05 PM »
I am trying to upgrade MiVoice Business Release 9.0 to Release 9.0 SP3 using the software installer tool. I did used this tool many times in past without any issues. When I try to upgrade this time, I am getting an error to connect the tool to PBX.  I am able to login from web interface with out any problem. Could not find any details from the documents.
1. Tried connecting using "3300 ICP". The error i got is "Unable to connect to specified IP address, please verify the IP and try again"
2. Tried connecting usinf "MXe Server -MiVoice Business for ISS. Got different error message "The system IP address have not yet beed configured for the system"
Attached the screenshots for from details.

Current Release: 9.0 PR1
Platform: MXe-|||

Please let me know what i am missing here


« Last Edit: September 06, 2019, 05:22:50 PM by pradeepgali »


Offline sarond

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Re: Issue with Connecting MiVocie Business from Software installer
« Reply #1 on: September 07, 2019, 12:19:13 AM »
MiVB SI Tool is not longer used from MCD 9.

You use a http server for the software repo.

You can login to https://{IP}/server-manager/ and use the System Upgrade link. You can use the help in that area for more info on it.

Offline pradeepgali

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Re: Issue with Connecting MiVocie Business from Software installer
« Reply #2 on: September 09, 2019, 12:51:56 PM »
Thanks sarond. I am able to upgrade now with the link you have provided.


 

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