Author Topic: lost software  (Read 806 times)

Offline viperwrolf

  • New Member
  • *
  • Posts: 2
  • Country: us
  • Karma: +0/-0
    • View Profile
lost software
« on: August 02, 2019, 08:02:31 PM »
I need the software for a Mitel HX 5000 it is running the software
Software Version 6.0 SP2 PR5 (Release 65)

I tried to work with the vendor that installed the system and got everything set up for the customer I acquired and took over management of the IT functions for there business however the vendor was unable to give me the software and insisted on a tech support contract in order for them to give me the software

so I am hopping you can assist
we left on semi good terms  with the vendor
the customers just no longer wishes to do business with that particular vendor as they where quite ineffective in there management


Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: lost software
« Reply #1 on: August 05, 2019, 07:27:46 AM »
Viperwrolf,

Only a Mitel Vendor can properly support them as you don’t have access to software or support from Mitel.

You could become a Mitel VAR and take the customer over from the previous vendor.

Sorry,

TE


Sent from my iPhone using Tapatalk

Offline viperwrolf

  • New Member
  • *
  • Posts: 2
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: lost software
« Reply #2 on: August 05, 2019, 11:58:22 AM »
yeah the customer is planning on moving off from mitel shortly so i just need to get access to the software to configure it for temporarily till the end of the year

Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: lost software
« Reply #3 on: August 05, 2019, 05:26:30 PM »
Viperwrolf,

Call Mitel directly and ask them for the software.

Thanks,

TE


Sent from my iPhone using Tapatalk


 

Sitemap 1 2 3 4 5 6 7 8 9 10