**FAIL** Teleworker to MBG upgrade

[ASCStech]

Guys,
just managed to do an upgrade from MSL8.2.15 TW4.5, to MSL 9.0.22 MBG5.2 and got the following error.
When the server rebooted i did not get the option to download a Blade. I had to go to the AMC and clear the hardware id then reassign. The blade download was then available. However i am now getting the following when attempting to sync.
Any ideas?
i will contact the distributor tomorrow to see if they can help too.
Thanks

The following error occurred during the last sync:
An error occurred while receiving ServiceLink configuration information from the Applications Management Centre. If this error persists, contact your solution provider for assistance [Permission denied: synchronization token rejected]

[bobcheese]

There is an FOC upgrade license that needs applying to the AMC record to allow an upgrade to MBG. I will try and find the PN.....

[bobcheese]

54004578  TW4.5 to MBG 5.2 Upgrade License

[ASCStech]

thanks guys, pretty sure i have applied that but will go back and check on the AMC to make sure.

[ASCStech]

Bob,
in the end i had to get the app record cleared at AMC, then deactivate servicelink on the MBG and reactivate again. Synch'd first time!!
Thanks for the info.
Chris