Mitel Teleworker Telephones

[sergioamtz]

Please HELP!

I wanted to see if someone can help me out figure out a setup

I currently have a MiCollab that I am in the process of configuring.

UCA & AWV are working perfect at this point.

I need to configure Teleworker telephones MiNet and SIP Softphone also for the MiCollab Client Mobile.

I have license for teleworker, mobile, softphone and MiNet in the current MiCollab.

1. Do I need another MBG appliance to be cluster into the current MBG?

2. Can I do a direct port forward to the MiCollab?

Maybe if possible someone can give me a basic hint.

I been reading the MiCollab installation manuals and guidelines but it can get confusing at times.

Any help is deeply appreciated 

Thanks

[acejavelin]

1. Do I need another MBG appliance to be cluster into the current MBG?

No, although some applications this is preferred, such as your MiCollab is sitting in LAN mode. They you would put a secondary MBG at the network edge (one interface to the LAN, and one directly to the WAN).

2. Can I do a direct port forward to the MiCollab?

You can port forward the entire range(s), but if you have a public IP on the MiCollab or it has a 1:1 NAT you shouldn't have to. In the MiCollab there is a tool you can download called "Teleworker Network Analyzer", take that offsite and run it and see what it is trying to connect to and  what works and what doesn't.

Honestly, the best way I have found to set this up is to put a dedicated public IP directly on a secondary WAN interface of MiCollab and put the Teleworker in Server-Gateway mode.

[johnp]

2. Can I do a direct port forward to the MiCollab?

Think this implies lan only on MiCollab and it would not be a supported configuration from what I know. Not to say it wouldn't work. Mitel would have you use a MBG for proxy, and for the cost, it is worth it especially if this is a vm environment.

[sergioamtz]

I was able to get a WAN ip into a second network adapter.

I am able to ping to it.

I did Custom network profile and I am comparing into another client but it would not connect.

I tried a 69XX & 5340e

the 5340e updated the via tftp but after the reboot it stays at Contacting Server

Any help is appreciated

[johnp]

MiCollab should only have 1 nic unless stand alone border gateway mode. A second border gateway adds much better config options regarding nics and is what I think would be best practise.

[sergioamtz]

Thank you.

Looks like I made progress with all your help.

The only thing now is that the UC clisnt softphone fails to register.

I really do not see much of a teleworker address, change a teleworker password in the app

Any help will be appreciated

Thanks

[sunspark]

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