Attendant Console
I thought about using System Speed Dials instead of manually entered numbers (so the cell numbers wouldn't be lost) for the Attendant Console. What I found is the receptionist sort by first name. Since Mitel injects Speed-Dial Bin XX into the Attendant console first name location, I am hearing resistance to that idea. I did find if I put Last,First in last name for a system speed dial, it will put the first name in the first name column, then add a comma and Speed-Dial Bin XX, without spaces between first name and Speed-Dial Bin XX. Kind of ugly.
Also reading the Attendant Console manual, I can see why I have to enter the first and last names in certain user fields so it sorts for the receptionists. Oh well!
From the manual--The telephone system Intercom Directory and phone display identifies intercom numbers
using their programmed usernames, while the MiVoice Office 250 Attendant Console directory
uses their programmed description. The description reflects the directory name format
of the telephone system database (Last, First). This seems like such an easy fix, isn't it just mapping the fields to a different variable?
Of course, it would be nice to specify where the data file for the Attendant Console is going to reside, such as on a network drive.