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NEPhoneGuy:
Anyone have any customers with this product? I believe it's called the Mitel Connect? The lineage is hard to follow but you log in via portal.shortelsky.com and you can use the 69xx series phones.

Tech Electronics:
NEPhoneGuy,

That would be Mitel's Cloud Service that all of the 6900 series phones are pointed to by default now; if you buy them directly from Mitel that is.

Also, we have our own cloud service and so unfortunately I don't know what you need to do with those phones. There is however a help link in that portal that covers a lot on that.

https://oneview.mitel.com/s/article/UserAccount-LogOn

Thanks,

TE

jbbts:
We have been selling it along with Cloud Business. 

Solid product, easy to use, and easy to deploy. 

Aussie Pete:
Hi
I am new here and come from a ShoreTel Background rather than Mitel
MiCloud Connect is ShoreTel in the Cloud and the main reason Mitel Acquired Shoretel.
when you "buy" MiCloud Connect you in essence get a web portal for Configuration and phones that connect via the Data center.
It is almost the same as premise based with a few exceptions
you can combine Hosted and Premise based (Hybrid) for things like Contact centers
What sort of information are you looking for ?
happy to supply what i know

NEPhoneGuy:

--- Quote from: Aussie Pete on July 08, 2019, 08:22:16 PM ---Hi
I am new here and come from a ShoreTel Background rather than Mitel
MiCloud Connect is ShoreTel in the Cloud and the main reason Mitel Acquired Shoretel.
when you "buy" MiCloud Connect you in essence get a web portal for Configuration and phones that connect via the Data center.
It is almost the same as premise based with a few exceptions
you can combine Hosted and Premise based (Hybrid) for things like Contact centers
What sort of information are you looking for ?
happy to supply what i know

--- End quote ---

Hello. Just was curious on the exposure of folks to this line. I know many shops sell their own hosted solution also.

We've deployed a few sites with the Connect platform - overall it seems to be alright. More often than not the portal has been slow as molasses and the park/hold recall of 60s and the inability to change it is pretty lame.

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