Hi All,
our customer have a mivoice office 250 with release 6.3.7.78, they having issue that phones rebooting every 48 hours, the phone connected to HP POE switch and the IT guy confirmed that the setting is good from the switch side.
any idea why this happens, is the processor maybe causing the issue?
please check the logs below:
[10Jun19 09:27:41] ipra_app[INFO]: Error 110 while receiving from SAC port ID 7 (Ortiz, Miruna).
[10Jun19 09:27:41] ipra_app[INFO]: Disconnecting SAC on port 7.
[10Jun19 09:27:42] ipra_app[INFO]: Timeout on device 7 after 15 s.
[10Jun19 09:27:42] ipra_app[INFO]: Disconnecting MiNET IP device on port 7.
[10Jun19 09:27:52] ipra_app[INFO]: Timeout on device 2 after 15 s.
[10Jun19 09:27:52] ipra_app[INFO]: Disconnecting SAC on port 2.
[10Jun19 09:27:52] ipra_app[INFO]: Disconnecting MiNET IP device on port 2.
[10Jun19 09:28:02] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.73:6970.
[10Jun19 09:28:02] ipra_app[INFO]: Connection attempt from 192.168.5.73:6970 on MiNET IP port 7.
[10Jun19 09:28:02] ipra_app[INFO]: Connection from MiNET IP device (Ortiz, Miruna).
[10Jun19 09:28:04] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.73:7906.
[10Jun19 09:28:04] ipra_app[INFO]: SAC connection attempt from 192.168.5.73:7906 on MiNET IP port 7.
[10Jun19 09:28:04] ipra_app[INFO]: SAC connection from MiNET IP device (Ortiz, Miruna).
[10Jun19 09:28:17] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.64:6962.
[10Jun19 09:28:17] ipra_app[INFO]: Connection attempt from 192.168.5.64:6962 on MiNET IP port 2.
[10Jun19 09:28:17] ipra_app[INFO]: Connection from MiNET IP device (Moraru, Marieta).
[10Jun19 09:28:18] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.64:7934.
[10Jun19 09:28:18] ipra_app[INFO]: SAC connection attempt from 192.168.5.64:7934 on MiNET IP port 2.
[10Jun19 09:28:18] ipra_app[INFO]: SAC connection from MiNET IP device (Moraru, Marieta).
[10Jun19 09:29:31] ipra_app[INFO]: Error 110 while receiving from SAC port ID 10 (Boz, Viorel).
[10Jun19 09:29:31] ipra_app[INFO]: Disconnecting SAC on port 10.
[10Jun19 09:29:32] ipra_app[INFO]: Timeout on device 10 after 15 s.
[10Jun19 09:29:32] ipra_app[INFO]: Disconnecting MiNET IP device on port 10.
[10Jun19 09:29:54] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.66:6919.
[10Jun19 09:29:54] ipra_app[INFO]: Connection attempt from 192.168.5.66:6919 on MiNET IP port 10.
[10Jun19 09:29:54] ipra_app[INFO]: Connection from MiNET IP device (Boz, Viorel).
[10Jun19 09:29:55] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.66:7971.
[10Jun19 09:29:55] ipra_app[INFO]: SAC connection attempt from 192.168.5.66:7971 on MiNET IP port 10.
[10Jun19 09:29:55] ipra_app[INFO]: SAC connection from MiNET IP device (Boz, Viorel).
[10Jun19 09:30:04] ipra_app[INFO]: Timeout on device 5 after 15 s.
[10Jun19 09:30:04] ipra_app[INFO]: Disconnecting SAC on port 5.
[10Jun19 09:30:04] ipra_app[INFO]: Disconnecting MiNET IP device on port 5.
[10Jun19 09:30:30] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.51:6987.
[10Jun19 09:30:30] ipra_app[INFO]: Connection attempt from 192.168.5.51:6987 on MiNET IP port 5.
[10Jun19 09:30:30] ipra_app[INFO]: Connection from MiNET IP device (Rivas, Mayra).
[10Jun19 09:30:31] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.51:7967.
[10Jun19 09:30:31] ipra_app[INFO]: SAC connection attempt from 192.168.5.51:7967 on MiNET IP port 5.
[10Jun19 09:30:31] ipra_app[INFO]: SAC connection from MiNET IP device (Rivas, Mayra).
[10Jun19 09:30:37] ipra_app[INFO]: Timeout on device 9 after 15 s.
[10Jun19 09:30:37] ipra_app[INFO]: Disconnecting SAC on port 9.
[10Jun19 09:30:37] ipra_app[INFO]: Disconnecting MiNET IP device on port 9.
[10Jun19 09:30:46] ipra_app[INFO]: [Channel 63] notifying CP of bandwidth issue
[10Jun19 09:30:56] ipra_app[INFO]: Error 110 while receiving from SAC port ID 11 (Reyes, Stephanie).
[10Jun19 09:30:56] ipra_app[INFO]: Disconnecting SAC on port 11.
[10Jun19 09:30:56] ipra_app[INFO]: Timeout on device 11 after 15 s.
[10Jun19 09:30:57] ipra_app[INFO]: Disconnecting MiNET IP device on port 11.
[10Jun19 09:31:02] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.68:6919.
[10Jun19 09:31:02] ipra_app[INFO]: Connection attempt from 192.168.5.68:6919 on MiNET IP port 9.
[10Jun19 09:31:02] ipra_app[INFO]: Connection from MiNET IP device (Stachl, Christopher).
[10Jun19 09:31:03] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.68:7943.
[10Jun19 09:31:03] ipra_app[INFO]: SAC connection attempt from 192.168.5.68:7943 on MiNET IP port 9.
[10Jun19 09:31:03] ipra_app[INFO]: SAC connection from MiNET IP device (Stachl, Christopher).
[10Jun19 09:31:26] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.74:6965.
[10Jun19 09:31:26] ipra_app[INFO]: Connection attempt from 192.168.5.74:6965 on MiNET IP port 11.
[10Jun19 09:31:26] ipra_app[INFO]: Connection from MiNET IP device (Reyes, Stephanie).
[10Jun19 09:31:26] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.74:7973.
[10Jun19 09:31:26] ipra_app[INFO]: SAC connection attempt from 192.168.5.74:7973 on MiNET IP port 11.
[10Jun19 09:31:26] ipra_app[INFO]: SAC connection from MiNET IP device (Reyes, Stephanie).
[10Jun19 09:33:59] ipra_app[INFO]: [Channel 76] notifying CP of bandwidth issue
[10Jun19 09:34:05] ipra_app[INFO]: Timeout on device 8 after 15 s.
[10Jun19 09:34:06] ipra_app[INFO]: Disconnecting SAC on port 8.
[10Jun19 09:34:06] ipra_app[INFO]: Disconnecting MiNET IP device on port 8.
[10Jun19 09:34:32] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.71:6976.
[10Jun19 09:34:32] ipra_app[INFO]: Connection attempt from 192.168.5.71:6976 on MiNET IP port 8.
[10Jun19 09:34:32] ipra_app[INFO]: Connection from MiNET IP device (Schiefer, Brian).
[10Jun19 09:34:34] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.71:7956.
[10Jun19 09:34:34] ipra_app[INFO]: SAC connection attempt from 192.168.5.71:7956 on MiNET IP port 8.
[10Jun19 09:34:34] ipra_app[INFO]: SAC connection from MiNET IP device (Schiefer, Brian).
[10Jun19 09:36:35] ipra_app[INFO]: Error 110 while receiving from SAC port ID 4 (Bakos, Juliet).
[10Jun19 09:36:35] ipra_app[INFO]: Disconnecting SAC on port 4.
[10Jun19 09:36:36] ipra_app[INFO]: Timeout on device 4 after 15 s.
[10Jun19 09:36:36] ipra_app[INFO]: Disconnecting MiNET IP device on port 4.
[10Jun19 09:37:05] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.55:6994.
[10Jun19 09:37:05] ipra_app[INFO]: Connection attempt from 192.168.5.55:6994 on MiNET IP port 4.
[10Jun19 09:37:05] ipra_app[INFO]: Connection from MiNET IP device (Bakos, Juliet).
[10Jun19 09:37:06] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.55:7962.
[10Jun19 09:37:06] ipra_app[INFO]: SAC connection attempt from 192.168.5.55:7962 on MiNET IP port 4.
[10Jun19 09:37:06] ipra_app[INFO]: SAC connection from MiNET IP device (Bakos, Juliet).
[10Jun19 09:56:33] ipra_app[INFO]: Error 110 while receiving from SAC port ID 3 (Vinhaes, Teresa).
[10Jun19 09:56:33] ipra_app[INFO]: Disconnecting SAC on port 3.
[10Jun19 09:56:33] ipra_app[INFO]: Timeout on device 3 after 15 s.
[10Jun19 09:56:33] ipra_app[INFO]: Disconnecting MiNET IP device on port 3.
[10Jun19 09:57:24] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.69:6959.
[10Jun19 09:57:24] ipra_app[INFO]: Connection attempt from 192.168.5.69:6959 on MiNET IP port 3.
[10Jun19 09:57:24] ipra_app[INFO]: Connection from MiNET IP device (Vinhaes, Teresa).
[10Jun19 09:57:26] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.69:7919.
[10Jun19 09:57:26] ipra_app[INFO]: SAC connection attempt from 192.168.5.69:7919 on MiNET IP port 3.
[10Jun19 09:57:26] ipra_app[INFO]: SAC connection from MiNET IP device (Vinhaes, Teresa).
[12Jun19 09:28:19] ipra_app[INFO]: Error 110 while receiving from SAC port ID 7 (Ortiz, Miruna).
[12Jun19 09:28:19] ipra_app[INFO]: Disconnecting SAC on port 7.
[12Jun19 09:28:19] ipra_app[INFO]: Timeout on device 7 after 15 s.
[12Jun19 09:28:19] ipra_app[INFO]: Disconnecting MiNET IP device on port 7.
[12Jun19 09:28:29] ipra_app[INFO]: Timeout on device 2 after 15 s.
[12Jun19 09:28:29] ipra_app[INFO]: Disconnecting SAC on port 2.
[12Jun19 09:28:29] ipra_app[INFO]: Disconnecting MiNET IP device on port 2.
[12Jun19 09:28:39] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.73:6942.
[12Jun19 09:28:40] ipra_app[INFO]: Connection attempt from 192.168.5.73:6942 on MiNET IP port 7.
[12Jun19 09:28:40] ipra_app[INFO]: Connection from MiNET IP device (Ortiz, Miruna).
[12Jun19 09:28:41] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.73:7978.
[12Jun19 09:28:41] ipra_app[INFO]: SAC connection attempt from 192.168.5.73:7978 on MiNET IP port 7.
[12Jun19 09:28:41] ipra_app[INFO]: SAC connection from MiNET IP device (Ortiz, Miruna).
[12Jun19 09:28:55] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.64:6930.
[12Jun19 09:28:55] ipra_app[INFO]: Connection attempt from 192.168.5.64:6930 on MiNET IP port 2.
[12Jun19 09:28:55] ipra_app[INFO]: Connection from MiNET IP device (Moraru, Marieta).
[12Jun19 09:28:55] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.64:7950.
[12Jun19 09:28:55] ipra_app[INFO]: SAC connection attempt from 192.168.5.64:7950 on MiNET IP port 2.
[12Jun19 09:28:55] ipra_app[INFO]: SAC connection from MiNET IP device (Moraru, Marieta).
[12Jun19 09:30:11] ipra_app[INFO]: Error 110 while receiving from SAC port ID 10 (Boz, Viorel).
[12Jun19 09:30:11] ipra_app[INFO]: Disconnecting SAC on port 10.
[12Jun19 09:30:11] ipra_app[INFO]: Timeout on device 10 after 15 s.
[12Jun19 09:30:12] ipra_app[INFO]: Disconnecting MiNET IP device on port 10.
[12Jun19 09:30:37] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.66:6931.
[12Jun19 09:30:37] ipra_app[INFO]: Connection attempt from 192.168.5.66:6931 on MiNET IP port 10.
[12Jun19 09:30:37] ipra_app[INFO]: Connection from MiNET IP device (Boz, Viorel).
[12Jun19 09:30:38] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.66:7959.
[12Jun19 09:30:38] ipra_app[INFO]: SAC connection attempt from 192.168.5.66:7959 on MiNET IP port 10.
[12Jun19 09:30:38] ipra_app[INFO]: SAC connection from MiNET IP device (Boz, Viorel).
[12Jun19 09:30:46] ipra_app[INFO]: Error 110 while receiving from SAC port ID 5 (Rivas, Mayra).
[12Jun19 09:30:46] ipra_app[INFO]: Disconnecting SAC on port 5.
[12Jun19 09:30:46] ipra_app[INFO]: Timeout on device 5 after 15 s.
[12Jun19 09:30:46] ipra_app[INFO]: Disconnecting MiNET IP device on port 5.
[12Jun19 09:31:12] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.51:6991.
[12Jun19 09:31:12] ipra_app[INFO]: Connection attempt from 192.168.5.51:6991 on MiNET IP port 5.
[12Jun19 09:31:12] ipra_app[INFO]: Connection from MiNET IP device (Rivas, Mayra).
[12Jun19 09:31:13] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.51:7983.
[12Jun19 09:31:14] ipra_app[INFO]: SAC connection attempt from 192.168.5.51:7983 on MiNET IP port 5.
[12Jun19 09:31:14] ipra_app[INFO]: SAC connection from MiNET IP device (Rivas, Mayra).
[12Jun19 09:31:18] ipra_app[INFO]: Error 110 while receiving from SAC port ID 9 (Stachl, Christopher).
[12Jun19 09:31:18] ipra_app[INFO]: Disconnecting SAC on port 9.
[12Jun19 09:31:19] ipra_app[INFO]: Timeout on device 9 after 15 s.
[12Jun19 09:31:19] ipra_app[INFO]: Disconnecting MiNET IP device on port 9.
[12Jun19 09:31:37] ipra_app[INFO]: Timeout on device 11 after 15 s.
[12Jun19 09:31:37] ipra_app[INFO]: Disconnecting SAC on port 11.
[12Jun19 09:31:37] ipra_app[INFO]: Disconnecting MiNET IP device on port 11.
[12Jun19 09:31:40] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.68:6931.
[12Jun19 09:31:40] ipra_app[INFO]: Connection attempt from 192.168.5.68:6931 on MiNET IP port 9.
[12Jun19 09:31:40] ipra_app[INFO]: Connection from MiNET IP device (Stachl, Christopher).
[12Jun19 09:31:41] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.68:7907.
[12Jun19 09:31:41] ipra_app[INFO]: SAC connection attempt from 192.168.5.68:7907 on MiNET IP port 9.
[12Jun19 09:31:41] ipra_app[INFO]: SAC connection from MiNET IP device (Stachl, Christopher).
[12Jun19 09:32:06] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.74:6941.
[12Jun19 09:32:06] ipra_app[INFO]: Connection attempt from 192.168.5.74:6941 on MiNET IP port 11.
[12Jun19 09:32:06] ipra_app[INFO]: Connection from MiNET IP device (Reyes, Stephanie).
[12Jun19 09:32:07] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.74:7961.
[12Jun19 09:32:07] ipra_app[INFO]: SAC connection attempt from 192.168.5.74:7961 on MiNET IP port 11.
[12Jun19 09:32:07] ipra_app[INFO]: SAC connection from MiNET IP device (Reyes, Stephanie).
[12Jun19 09:34:36] ipra_app[INFO]: [Channel 51] notifying CP of bandwidth issue
[12Jun19 09:34:48] ipra_app[INFO]: Error 110 while receiving from SAC port ID 8 (Schiefer, Brian).
[12Jun19 09:34:48] ipra_app[INFO]: Disconnecting SAC on port 8.
[12Jun19 09:34:48] ipra_app[INFO]: Timeout on device 8 after 15 s.
[12Jun19 09:34:48] ipra_app[INFO]: Disconnecting MiNET IP device on port 8.
[12Jun19 09:35:18] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.71:6924.
[12Jun19 09:35:18] ipra_app[INFO]: Connection attempt from 192.168.5.71:6924 on MiNET IP port 8.
[12Jun19 09:35:18] ipra_app[INFO]: Connection from MiNET IP device (Schiefer, Brian).
[12Jun19 09:35:19] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.71:7976.
[12Jun19 09:35:19] ipra_app[INFO]: SAC connection attempt from 192.168.5.71:7976 on MiNET IP port 8.
[12Jun19 09:35:19] ipra_app[INFO]: SAC connection from MiNET IP device (Schiefer, Brian).
[12Jun19 09:37:23] ipra_app[INFO]: Error 110 while receiving from SAC port ID 4 (Bakos, Juliet).
[12Jun19 09:37:23] ipra_app[INFO]: Disconnecting SAC on port 4.
[12Jun19 09:37:23] ipra_app[INFO]: Timeout on device 4 after 15 s.
[12Jun19 09:37:23] ipra_app[INFO]: Disconnecting MiNET IP device on port 4.
[12Jun19 09:37:52] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.55:6982.
[12Jun19 09:37:52] ipra_app[INFO]: Connection attempt from 192.168.5.55:6982 on MiNET IP port 4.
[12Jun19 09:37:52] ipra_app[INFO]: Connection from MiNET IP device (Bakos, Juliet).
[12Jun19 09:37:53] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.55:7950.
[12Jun19 09:37:53] ipra_app[INFO]: SAC connection attempt from 192.168.5.55:7950 on MiNET IP port 4.
[12Jun19 09:37:53] ipra_app[INFO]: SAC connection from MiNET IP device (Bakos, Juliet).
[12Jun19 09:57:28] ipra_app[INFO]: [Channel 23] notifying CP of bandwidth issue
[12Jun19 09:57:38] ipra_app[INFO]: Error 110 while receiving from SAC port ID 3 (Vinhaes, Teresa).
[12Jun19 09:57:38] ipra_app[INFO]: Disconnecting SAC on port 3.
[12Jun19 09:57:38] ipra_app[INFO]: Timeout on device 3 after 15 s.
[12Jun19 09:57:38] ipra_app[INFO]: Disconnecting MiNET IP device on port 3.
[12Jun19 09:58:23] ipra_app[INFO]: Received MiNET IP connection attempt from 192.168.5.69:6979.
[12Jun19 09:58:23] ipra_app[INFO]: Connection attempt from 192.168.5.69:6979 on MiNET IP port 3.
[12Jun19 09:58:23] ipra_app[INFO]: Connection from MiNET IP device (Vinhaes, Teresa).
[12Jun19 09:58:24] ipra_app[INFO]: Received SAC connection attempt from 192.168.5.69:7907.
[12Jun19 09:58:24] ipra_app[INFO]: SAC connection attempt from 192.168.5.69:7907 on MiNET IP port 3.
[12Jun19 09:58:24] ipra_app[INFO]: SAC connection from MiNET IP device (Vinhaes, Teresa).
[12Jun19 15:37:25] ipra_app[INFO]: [Channel 2] notifying CP of bandwidth issue
