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Author Topic: MiCollab users forwarding their number to their own DID  (Read 972 times)

Offline lundah

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MiCollab users forwarding their number to their own DID
« on: June 19, 2020, 08:29:09 AM »
Anyone have a good way (aside from public shaming or other unsavory methods) to keep users from forwarding their extension to their own DID in MiCollab client?
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Offline johnp

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Re: MiCollab users forwarding their number to their own DID
« Reply #1 on: June 19, 2020, 01:26:19 PM »
You could disable external call forwarding. Could also send all DID numbers if dialed to a restricted route, this way it wouldn't use up all the trunks. If enterprise, they could go to a loopback that when returned plays a vm message
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Offline lundah

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Re: MiCollab users forwarding their number to their own DID
« Reply #2 on: June 19, 2020, 05:24:17 PM »
Yeah we need to allow forwarding to other external numbers, so sending calls to their own DID's to a blackhole route is probably what I'll end up doing.
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