Remove AD user group from MiVCR

[Dogbreath]

How do I remove an AD user group from MiVCR? It has been removed from the list of groups to sync in the AD settings but remains in the list of user groups and is un-editable.

[Dogbreath]

The answer is in two parts:

a) Don't use AD sync because it's poorly implemented

b) Use SQL management studio to edit the database and delete the users/groups you don't want synced

[cwaggoner@ics-com.net]

Add the following String Value in
HKEY_LOCAL_MACHINE\Software\wow6432node\Computer Telephony Solutions\ActiveDirectoryIntegration

AllowDeleteUsers

The value should be set to (1)

Log out and back in to Call Recording Admin and you should be able to delete an AD account

[Dogbreath]

That was the first thing that MiVCR support suggested, and it didn't work. They said the registry key thing is no longer valid and told me to do it in the database.