Author Topic: Incoming caller ID not show up on the Report  (Read 1299 times)

Offline MiSam

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Incoming caller ID not show up on the Report
« on: March 13, 2019, 05:00:21 PM »
Hi Everyone,

Question regarding the Report on the Mivoice office 250 System & Diagnostic, I can't the caller ID for the incoming calls, Is there a way to add it to the report.
Show the image attached



Offline Tech Electronics

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Re: Incoming caller ID not show up on the Report
« Reply #1 on: March 14, 2019, 07:07:52 AM »
MiSam,

No, it is not a full function SMDR Reporting tool in that respect. If you are looking for something simple and free then try the SimpleSMDR on this site.

http://mitelforums.com/software/

Thanks,

TE

Offline MiSam

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Re: Incoming caller ID not show up on the Report
« Reply #2 on: March 14, 2019, 09:54:34 AM »
Thank you for reply, looks link Simple SMDR Reporting based on Linux OS, is there are one for Windows OS?

Regards,

Offline Tech Electronics

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Re: Incoming caller ID not show up on the Report
« Reply #3 on: March 14, 2019, 11:57:28 AM »
MiSam,

Not that I am aware of.

Thanks,

TE
« Last Edit: March 18, 2019, 07:16:07 AM by Tech Electronics »

Offline lowradiation

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Re: Incoming caller ID not show up on the Report
« Reply #4 on: March 14, 2019, 06:44:45 PM »
System -> Maintenance -> SMDR -> change "Suppress Outside Party Number" to No
Incoming caller ID will show in the "Dialed Digits" column alongside the DNIS number

Offline MiSam

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Re: Incoming caller ID not show up on the Report
« Reply #5 on: March 16, 2019, 10:32:39 AM »
System -> Maintenance -> SMDR -> change "Suppress Outside Party Number" to No
Incoming caller ID will show in the "Dialed Digits" column alongside the DNIS number

Thank you very much, this fixed the issue.


 

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