Phone Manger failed to connect

[dan231]

I have 30 installs working just fine.  I upgraded a Win7 box to Win10 using the full pro version of 10 install DVD and this pc won;t connect.
Am I missing a pre-req?
I can ping the server, but keeps failing on connecting.

I am at a loss.

[dan231]

Actual error is:  Failed Creating Session

[NTEDave]

Very odd but on a couple of clients I have had the software try and use the Remote IP first.

So if you enter the local IP address of the server into the Remote IP fields it connects, re-configures the IPs itself correctly then works!

[dan231]

Under settings, there is no option for remote.  I'm not seeing the left side options at all.
:Connection, User preferences, Etc..

[dan231]

The xml file in Programdata is only like 20 lines.  A working install is 78.  Could my install not be completing?

[NTEDave]

Looks like it.

Do you ever get the chance to click settings so you can get into the normal settings and options menu?

It would be good if you could get in and turn logging on, that would probably tell you straight away whats wrong.

[dan231]

There was no option for the remote settings.  We are rebuilding that PC now.  Phone tech that came out could not fix it and told us that pc was the issue, but provided no direction.