Hi all,
I have a 3300 CX which breaks out to the PSTN via a DPNSS link to a Meridian Option11.
Every 2 hours the D channel goes down and obviously any calls in progress are dropped. I can see that the 3300 appears to be loosing sync but i do not know why, we have had Meridian engineers in to look at there kit and can not find the cause.
I have attached a copy of the logs below, this happens over and over again every 2 hours on the dot..........HELP !
Maintenance 2638 Warning 2008/Sep/16 05:01:04 DPNSS VDsu Mod 1 Port 1 Maintenance: Category(Category0); msgFormatId(0)D-channel is DOWN!
Maintenance 2637 Info 2008/Sep/16 03:15:59 DpnssM1p1 Maintenance: Category(Category0); msgFormatId(0)MTNETSNC switching to long term accumulator mode for link 0
Maintenance 2636 Warning 2008/Sep/16 03:15:54 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0) ------------ Current System Alarm : | NO ALARM | viewed from Active ------------
Maintenance 2635 Warning 2008/Sep/16 03:15:52 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0)Change in network synchronizing source from free run to source 01 Justification : New synchronizing source has just become available
Maintenance 2634 Info 2008/Sep/16 03:15:47 DpnssM1p1 Maintenance: Category(Category0); msgFormatId(0)MTNETSNC select clock sync for link 0 health is PASSED
Maintenance 2633 Warning 2008/Sep/16 03:01:26 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0)Change in network synchronizing source from source 01 to free run Justification : system clock at 01 01 01 fails to synchronize
Software 2632 Warning 2008/Sep/16 03:01:23 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (29).
Software 2631 Warning 2008/Sep/16 03:01:23 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (28).
Software 2630 Warning 2008/Sep/16 03:01:23 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (27).
Software 2629 Warning 2008/Sep/16 03:01:23 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (26).
Software 2628 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (25).
Software 2627 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (22).
Software 2626 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (21).
Software 2625 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (20).
Software 2624 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (19).
Software 2623 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (18).
Software 2622 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (17).
Software 2621 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (16).
Software 2620 Warning 2008/Sep/16 03:01:22 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (15).
Software 2619 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (14).
Software 2618 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (13).
Maintenance 2617 Info 2008/Sep/16 03:01:21 DpnssM1p1 Maintenance: Category(Category0); msgFormatId(0)MTNETSNC disable netsync source link 0 requested
Software 2616 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (12).
Maintenance 2615 Info 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 Maintenance: Category(Category0); msgFormatId(0)NetSync unstable phases: 63: 09a 09a 09a 09a 09a 09a 09a 09a 19a 19a 19a 09a 09a 09a 19a 19a index=6
Maintenance 2614 Info 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 Maintenance: Category(Category0); msgFormatId(0)Potential NetSync problems phase shifts: 1
Software 2613 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (11).
Software 2612 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (10).
Software 2611 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (9).
Software 2610 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (
.
Software 2609 Warning 2008/Sep/16 03:01:21 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (7).
Software 2608 Warning 2008/Sep/16 03:01:20 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (6).
Software 2607 Warning 2008/Sep/16 03:01:20 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (5).
Software 2606 Warning 2008/Sep/16 03:01:20 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (4).
Software 2605 Warning 2008/Sep/16 03:01:20 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (3).
Software 2604 Warning 2008/Sep/16 03:01:20 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (2).
Maintenance 2603 Warning 2008/Sep/16 03:01:19 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0)
Maintenance 2602 Warning 2008/Sep/16 03:01:19 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0)---------------+--------+-------+-------+-------+---------+---------+---------- Trunks | 38 | 1 | 2 | Minor | > 0 | 10 | 100 | ---------------+--------+-------+-------+-------+---------+---------+----------
Maintenance 2601 Warning 2008/Sep/16 03:01:19 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0)---------------+--------+-------+-------+-------+---------+---------+---------- |Total In| Unavailable | Alarm Threshold Percentages Category | System | Total | | Alarm | MINOR | MAJOR | CRITICAL
Maintenance 2600 Warning 2008/Sep/16 03:01:19 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0) ------------ Current System Alarm : | MINOR | viewed from Active ------------
Software 2599 Warning 2008/Sep/16 03:01:17 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (29).
Software 2598 Warning 2008/Sep/16 03:01:17 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (28).
Software 2597 Warning 2008/Sep/16 03:01:16 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (27).
Software 2596 Warning 2008/Sep/16 03:01:16 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (26).
Software 2595 Warning 2008/Sep/16 03:01:16 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (25).
Software 2594 Warning 2008/Sep/16 03:01:16 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (22).
Software 2593 Warning 2008/Sep/16 03:01:16 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (21).
Software 2592 Warning 2008/Sep/16 03:01:16 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (20).
Software 2591 Warning 2008/Sep/16 03:01:16 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (19).
Software 2590 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (18).
Software 2589 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (17).
Software 2588 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (16).
Software 2587 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (15).
Software 2586 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (14).
Software 2585 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (13).
Software 2584 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (12).
Software 2583 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (11).
Software 2582 Warning 2008/Sep/16 03:01:15 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (10).
Software 2581 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (9).
Software 2580 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (
.
Software 2579 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (7).
Software 2578 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (6).
Software 2577 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (5).
Software 2576 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (4).
Software 2575 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (3).
Software 2574 Warning 2008/Sep/16 03:01:14 DPNSS VDsu Mod 1 Port 1 DpnssVdsu::Vdsu2CpHandleMsgInIdle - SENT CRM channel (2).
Maintenance 2573 Info 2008/Sep/16 03:01:12 Call Control - Maintenance Maintenance: Category(Category1); msgFormatId(0)MC269CA Universal E1 at location 06 1 02 01 Type of diagnostics : Background Scope of report : Hybrid Reason(s) for report: - Remote Alarm Indication Signal : Absent
Maintenance 2572 Info 2008/Sep/16 03:01:12 DPNSS VDsu Mod 1 Port 1 Maintenance: Category(Category0); msgFormatId(0)D-channel is UP.