Hi Everyone,
I'm new to the forums. I'm a funeral director who has been tasked with overseeing our new Mitel phone system. I am not an IT professional, just a computer and telephone "enthusiast".
I find using the call handoff feature to be very helpful considering that I am not always sitting at my desk. I have DEE set up to ring to both my cell phone and my second desk phone, which is at my house.
My questions is: Is it possible to be able to handoff a call (feature 388) to two separate extensions, i.e. my office desk phone, and my house desk phone. And, if so, is it simply a matter of adjusting something in db programming? Feature 388 works well at my office, but not at my house.
Any help is greatly appreciated!