Author Topic: Call Forwarding to External Number  (Read 1035 times)

Offline thrillermiller14

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Call Forwarding to External Number
« on: October 29, 2018, 03:16:32 PM »
I am trying to configure an extension to forward to a cell phone after 4 rings but i am not able to get it to work. I am only able to get it to forward immediately.

Thanks!


Offline DND ON

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Re: Call Forwarding to External Number
« Reply #1 on: October 29, 2018, 04:03:13 PM »
Configure Dynamic Extension Express (DEE) with that parameter.

Offline thrillermiller14

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Re: Call Forwarding to External Number
« Reply #2 on: October 29, 2018, 04:20:35 PM »
Ok i am setting the Dynamic Extension as the following

Step (1) - ring duration - ( 8 ) - destination 1 (desk)
Step (2) - ring duration - ( 8 ) - destination 1 (mobile)
Step (3) - ring duration - N/A - destination 1 (voice mail)

Now it goes to internal voicemail.

« Last Edit: October 29, 2018, 04:22:41 PM by thrillermiller14 »

Offline thrillermiller14

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Re: Call Forwarding to External Number
« Reply #3 on: October 29, 2018, 04:38:15 PM »
I changed the settings to the following

Step (1) - ring duration - ( 16 ) - destination 1 (desk)
Step (2) - ring duration - ( N/A ) - destination 1 (mobile)

It seems to be working the way i want but i have to select # to receive the call. Any way to get around that?


Offline DND ON

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Re: Call Forwarding to External Number
« Reply #4 on: October 29, 2018, 06:40:15 PM »
Change the flag Enable Human-Answer-Supervision to Off.


 

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