Hello,
Please help.
Our Mitel CX 3300 has been working great for very long time but suddenly, it refuses to make outgoing nor accept incoming calls. Calling internally is working fine. So I contacted our ISDN provider to see if there's a problem and they told me that line is OK and advised to restart the PBX. They said line is but not sychronised and told me that there might be a problem with the T1/E1 module.
Before i restarted the PBX, the log showed that Digital link was absent. After I restarted, problem is still the same. But this time, log showed:
CHUB SERVICE PROVIDER CHubSP.cpp;1180 CHubSP::ReadSysId()->iButton Device appears to be missing
Internal calls fine but still can't make calls outside nor receive call from outside.
I noticed, the time on the IP phones are 3 hours ahead of the PABX!
What seems to be the problem?
How can I fix this? Is there anything I can do to fix this? Should I call my vendor?
Thanks!