I work at a prison. We have been going over scenarios that could happen here. One is a takeover of a pod by inmates. The phones are already locked down so that they can't dial the outside world. They can of course dial any extension on the PBX.
In the above situation, would it be possible to lock the extension in the pod so it would only dial a set extension? That is, only dial the 'Hostage negotiator' extension?
Also, could it be set to refuse calls from any other extension?
OR, can we connect two Mitel phones to each other without a PBX? A takeover happens, I pull the patch cable from the port in the server room and plug it directly into another phone.
Question 2: Can we conference other people into the negotiator phone, and mute them from our end?
Thank you for help,
Scott