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Author Topic: Blocking ext to ext calling  (Read 1482 times)

Offline JasonTL

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Blocking ext to ext calling
« on: September 19, 2018, 11:13:35 AM »
Can you block extension to extension calling to a specific extension?

Mitel 3300 running 8.0 SP1
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Offline lundah

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Re: Blocking ext to ext calling
« Reply #1 on: September 19, 2018, 03:15:45 PM »
You can use Interconnect Restriction to do this. But be very careful, you can break a lot of things quite easily.
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Offline johnp

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Re: Blocking ext to ext calling
« Reply #2 on: September 19, 2018, 06:57:26 PM »
You could also use tenanting. I usually put trunks, voicemail etc in one by itself. Then you can use the next tenant for the primary group and a third for this user. Tenanting is great if you have groups that need different MOH
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Offline JasonTL

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Re: Blocking ext to ext calling
« Reply #3 on: September 20, 2018, 03:37:18 PM »
It looks like the interconnect solution may not work with ACD groups. Not sure if tennating will either.

The exact scenario I have is the customer wants to block one ACD group from calling another ACD group.

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Offline johnp

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Re: Blocking ext to ext calling
« Reply #4 on: September 20, 2018, 08:23:58 PM »
Yes, agree that the proposed likely won't work for a path. Is this an enterprise or standalone?
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