Hello,
We're trying to implement IP integration on our CallXpress 8.1/mitel 3300 ICP systems.
The procedure I followed was from the AVST Integration Note, 'Mitel 3300 ICP (MiTAI) TCP/IP'. My apologies - as hard as I tried I could not find the link to the white paper.
We're having problems w/ the MWI reroute hunt group. Upon pressing the MWI to retrieve a message, we get the following: I'm sorry, extension <MWI reroute hunt group number> does not answer.
I have a feeling it has to do w/ how the call rerouting is programmed. But it may be a hunt group member issue in the respective hunt group.
Thank you.
Regards,
Mike G.
Seattle, WA