Mitel 5000 unit that has been working well for a while all of a sudden one of the extensions just rings and never forwards to users vm. We have checked the forwarding paths, I have looked everywhere in the DB Programming by comparing the flags to a good ext and they are all the same with system forwarding set to yes.
I have also looked at the forwarding options and verified against a good path. I even deleted the ext and re created it by copying a known good ext. I have also re created the users mailbox and copied again from a working mbox.
I thought maybe the user entered a feature code on accident so I reset the handset to factory and re assigned to the ext.
It just will not forward to vmail, can someone help me out with anything I might have looked over?