Author Topic: Phone Voice Messages  (Read 1484 times)

Offline MoAl

  • Contributer
  • *
  • Posts: 13
  • Country: us
  • Karma: +1/-0
    • View Profile
Phone Voice Messages
« on: August 27, 2018, 12:41:57 PM »
Hello !

We have a Mitel 5000 console and Mitel 5323 ip phones. For the office phone voice mail, is it possible to disable notifications when the caller does not leave a message or leave only 1 second long? I get a lot of sales calls that do not leave messages.

Thanks,


Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: Phone Voice Messages
« Reply #1 on: August 27, 2018, 12:44:11 PM »
MoAI,

Yes, just go to that mailbox and turn off the Deliver Hangup Messages (when ANI is available).

Thanks,

TE

Offline MoAl

  • Contributer
  • *
  • Posts: 13
  • Country: us
  • Karma: +1/-0
    • View Profile
Re: Phone Voice Messages
« Reply #2 on: August 27, 2018, 12:50:28 PM »
Is the user will still get notified for the real voice messages ? let's say for voice messages that 5 second long and above ?

Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: Phone Voice Messages
« Reply #3 on: August 28, 2018, 07:04:09 AM »
MoAI,

The shortest message allowed by default is 3 seconds and the timer goes from 1 to 5 seconds.

Thanks,

TE

Offline MoAl

  • Contributer
  • *
  • Posts: 13
  • Country: us
  • Karma: +1/-0
    • View Profile
Re: Phone Voice Messages
« Reply #4 on: August 28, 2018, 05:46:04 PM »
Thanks a lot !

Offline MoAl

  • Contributer
  • *
  • Posts: 13
  • Country: us
  • Karma: +1/-0
    • View Profile
Re: Phone Voice Messages
« Reply #5 on: August 28, 2018, 05:55:49 PM »
MoAI,

The shortest message allowed by default is 3 seconds and the timer goes from 1 to 5 seconds.

Thanks,

TE


How can I change that timer ?

Offline MoAl

  • Contributer
  • *
  • Posts: 13
  • Country: us
  • Karma: +1/-0
    • View Profile
Re: Phone Voice Messages
« Reply #6 on: August 28, 2018, 05:57:52 PM »
MoAI,

The shortest message allowed by default is 3 seconds and the timer goes from 1 to 5 seconds.

Thanks,

TE


How can I change that timer ?

Nevermind. Found it under 5000 CP> Voice Processor > Timers and Limits > Timers and Limits

Thank you !


 

Sitemap 1 2 3 4 5 6 7 8 9 10