Author Topic: MITEL 3300 ticket billing  (Read 1059 times)

Offline raftelecom

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MITEL 3300 ticket billing
« on: August 22, 2018, 10:13:46 AM »
Hello, I would like to ask for help!
I am setting up a billing system for mitel central 3300

what directory do the central directs the tickets?
for me to target my tariff?
« Last Edit: August 22, 2018, 10:47:03 AM by raftelecom »


Offline raftelecom

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Re: MITEL 3300 ticket billing
« Reply #1 on: August 22, 2018, 04:37:54 PM »
collecting tickets via ftp at mitel 3300 ?

Offline sunspark

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Re: MITEL 3300 ticket billing
« Reply #2 on: August 22, 2018, 05:27:14 PM »
collecting tickets via ftp at mitel 3300 ?

you can Schedule SMDR files via FTP

Offline raftelecom

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Re: MITEL 3300 ticket billing
« Reply #3 on: August 22, 2018, 05:37:38 PM »
Thanks for the answer, can you tell me what the directory is? For me to configure FTP search


I'm sorry I'm new, and I know almost nothing on mitel's platform.

Offline sunspark

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Re: MITEL 3300 ticket billing
« Reply #4 on: August 22, 2018, 06:09:58 PM »
Set SMDR option in : System propreties --> System feature setting --> SMDR option

Set FTP server in : Maintenance and Diagnostics --> External FTP server

Set scheduler in : Maintenance and Diagnostics --> Scheduler  -> ADD --> :

Title + ....

Activity parametre --> Files transfer -->
                            --> Files transfert option : SMDR file transfert

Offline sarond

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Re: MITEL 3300 ticket billing
« Reply #5 on: August 22, 2018, 08:21:41 PM »
If you are creating a new system and wan to collect call data from the system the preferred way would be to connect via IP on port 1752

Once SMDR is setup you telnet to the Mitel on port 1752.
This will stream the call data for collection.

I use PuTTY with telnet port 1752 to test.

Offline raftelecom

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Re: MITEL 3300 ticket billing
« Reply #6 on: August 23, 2018, 10:58:28 AM »
It's okay here it worked out this way.

Tks.

Offline sunspark

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Re: MITEL 3300 ticket billing
« Reply #7 on: August 23, 2018, 11:10:54 AM »
What is your billing system name?


 

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