Sip softphone mobile client

[jmorgan121]

Does anyone know of a sip softphone app that would function as a sip extension on the 250 without phone manager?

[Tech Electronics]

Jmorgan121,

Any SIP softphone or hardware is capable of working on the MiVO-250 without the MiVoice Office Application Suite (phone manager).

The issue is that SIP devices on the system are limited to a small subset of features that both the SIP device and the MiVO-250 supports.

Also the MCS only allows the new 6900 series SIP devices access to the MiVO-250’s OAI feature set, and then not all of the features that traditional phones, digital and IP, have access to.

Hope that answers your question.

Thanks,

TE


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[acejavelin]

Does anyone know of a sip softphone app that would function as a sip extension on the 250 without phone manager?

Any "generic" SIP softphone app usually works... Bria, X-Lite, MicroSIP, Zoiper, Linphone, or whatever else you want. Just remember that generic SIP phones are mostly functionally equivalent to single line phones and have limited functionality compared to Mitel specific devices or the Phone Manager softphone.

[jmorgan121]

We have a Phone Manager demo account. I have set up the Phone Manager mobile client as well as the 6940. I just can't get a generic sip client to register. I've tried SessionTalk and Zoiper. I enter my credentials and keep getting 404 not found.

[acejavelin]

This will register directly to the MiVO250, phone manager has no part in this, make sure to set your credentials there. In general, I leave everything default and just set outbound credentials.

X-Lite is the defacto standard for this for testing if your having issues. That is literally what support will will have you try.

[bojo387]

I am not familiar with the 250 and am just curious. Is there any setting where you have to say the terminal is 3rd party?

[Tech Electronics]

jmorgan121,

If you are getting a 404 error then the user doesn't exist or the domain is not correct. The 404 error typically comes from the server so in this case I would say that the client you setup is not sending the correct credentials to the MiVO-250.

Wait, you are not trying to get the SIP Device to register with the Phone Manager MCS are you?

bojo387,

No, there is nothing like that in the MiVO-250, but if you want the Phone Manager client to see the device properly then you have to tell it that the SIP Device is 3rd-party when you setup the credentials in it or it will register to the MiVO-250 and disconnect the SIP Device instead of monitor it.

Thanks,

TE

[bojo387]

bojo387,

No, there is nothing like that in the MiVO-250, but if you want the Phone Manager client to see the device properly then you have to tell it that the SIP Device is 3rd-party when you setup the credentials in it or it will register to the MiVO-250 and disconnect the SIP Device instead of monitor it.

Thanks,

TE

I appreciate the explanation, TE! Thanks!

[jmorgan121]

I'm not trying to register with the Phone Manager. I was just stating that I have successfully configured SIP extensions and authentication on the 250 for Phone Manager. The register request is making it to the ICP, I just keep getting an error. I've tried 2 different sip clients.

SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 192.168.2.250:42155;received=192.168.2.250;branch=z9hG4bK-524287-1---ac8b894dc4931028;rport=42155
From: "Testing" <sip:Testing@192.168.2.200>;tag=bf6cf613
To: "Testing" <sip:Testing@192.168.2.200>;tag=Mitel-5000_769429219-4881
Call-ID: pXL6LLEXSMRBYD0YCzpDPA..
CSeq: 22 REGISTER
Contact: <sip:Testing@192.168.2.200:5060>
Retry-After: 4
Allow: NOTIFY,REGISTER,REFER,SUBSCRIBE,INFO,INVITE,ACK,OPTIONS,CANCEL,BYE
User-Agent: Mitel-5000-ICP-6.3.6.21
Content-Length: 0

[jmorgan121]

I just figured out if I set up authentication to use the extension number of the phone as the username and password, it registers. However, I get the A149 insecure password alarm.

[jmorgan121]

Only the username has to be the extension. It's working. Thanks everybody

[acejavelin]

Just a note, if you are only using SIP inside your LAN (no port forward from public internet on port 5060) you can just disable the SIP Password alarm in system flags... If you are actually using it off-premise, then I would change the password to something more secure.

[jmorgan121]

Yeah. I changed the password. I'm using it through a VPN

[WaTiger]

I have a different issue with the sip softphone (eyebeam).
In MiVioce 250, I created a sip phone and set in-bound authentication username / password (all are extension number for simple)
When the softphone tried to register, it got 403 - Forbidden.
Anything wrong I did?

[Tech Electronics]

WarTiger,

Do you have static binding turned on? If you do then is the SIP soft-phones’ IP address correct?

Is the SIP soft-phone using the correct credentials?

Thanks,

TE


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