Author Topic: Move PKM IM and PKM 12 to new 5324?  (Read 1355 times)

Offline Microfiche

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Move PKM IM and PKM 12 to new 5324?
« on: May 30, 2018, 12:46:34 PM »
We have a 5324 IP phone where the hang up switch is acting up, so I would like to pick up a refurbished 5324 and move the existing PKM IM and PKM 12 to it.
Not a Mitel tech by any stretch, but the instructions I have found online don't look too bad.
Is it relatively easy to do? I do a fair bit of work on PCs.
Do I have to do a lot of changes on the 3300 to get it up an working after?


Offline acejavelin

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #1 on: May 30, 2018, 03:08:25 PM »
We have a 5324 IP phone where the hang up switch is acting up, so I would like to pick up a refurbished 5324 and move the existing PKM IM and PKM 12 to it.
Not a Mitel tech by any stretch, but the instructions I have found online don't look too bad.
Is it relatively easy to do? I do a fair bit of work on PCs.
Do I have to do a lot of changes on the 3300 to get it up an working after?
It is fairly simple actually, you remove the old blanking plate, add the new PKM Module using the same screw from the old blanking module (don't lose it) and power plug (if applicable, been awhile since I did one on a 5324, it is a small "jumper" that plugs into the back of the phone's mainbaord), connect the PKM and assign the PKM in the 3300 User & Services configuration section under Device Details. There is a PKM drop-down selection, just pick PKM 12 and Save Changes and then go to the Keys tab and you will see the new keys.

Just look at the old one and move the module over the same way.

Remember you will need to either change the MAC address in the Device Details or do a FAC replacement vs PIN.
« Last Edit: May 30, 2018, 09:39:34 PM by acejavelin »

Offline johnp

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #2 on: May 31, 2018, 07:20:40 PM »
If he is replacing an existing set with pkm, he could just use the set replacement code when it asks for the pin

Offline Microfiche

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #3 on: June 01, 2018, 10:39:52 AM »
Thanks everyone - we will see how I make out!

Offline acejavelin

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #4 on: June 02, 2018, 10:08:32 AM »
If he is replacing an existing set with pkm, he could just use the set replacement code when it asks for the pin
That's what I meant by "FAC replacement vs PIN", for some reason the "set replacement code" phrase was escaping me when I replied. I work so much on Broadsoft and networking these days, some of the specific details of Mitel stuff slips my mind at times.

Offline johnp

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #5 on: June 02, 2018, 05:41:09 PM »
Ace, likely my bad since I didn't read the last part. I would have started with the replacement aspect then the hardware as a response.  Just saying sorry and thanks for your posts

Offline acejavelin

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #6 on: June 02, 2018, 09:23:39 PM »
Ace, likely my bad since I didn't read the last part. I would have started with the replacement aspect then the hardware as a response.  Just saying sorry and thanks for your posts
Guess I figured he had to go into the Device Details anyway... just as easy to clear or replace the MAC since your right there. But either way works.

Offline Microfiche

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #7 on: June 18, 2018, 03:48:17 PM »
Thanks everyone - worked like a charm - almost TOO easy.

The PKM module clicks into a connector inside the main phone, no ribbon cable to switch.

Changed the MAC address on the phone associated with the user, plugged it in and voila!

Offline johnp

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Re: Move PKM IM and PKM 12 to new 5324?
« Reply #8 on: June 18, 2018, 07:06:34 PM »
Good to hear success stories :-)


 

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