Author Topic: MiVoice Call Recording IP address change  (Read 1312 times)

Offline acejavelin

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MiVoice Call Recording IP address change
« on: May 28, 2018, 10:29:12 AM »
Anyone have much experience with changing IP's in MiVCR (Oaisys)? I am putting one together on the bench as part of system to be installed in a couple weeks, but I don't know what the subnet is going to be yet, so I am just going to put it on my test VLAN.

I know in some Mitel servers, changing the IP address can be "troublesome" sometimes... This is my first MiVCR installation, I really don't have to reinstall onsite when doing the cut-over. Can I just setup a static IP and then change it easily later on the interface in Windows, then in Network Config?


Offline Magpye

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Re: MiVoice Call Recording IP address change
« Reply #1 on: May 30, 2018, 05:28:38 AM »
There are a few places it needs changing but it's not a massive issue.

You will need to update it under call recording/network config if you use the address and not the server name. It's accessible from the start menu & will be on a few of the tabs.
Also under the TCP/IP protocols in SQL Config Manager.

That should be it once you re-ip the server.
I'd recommend a restart after it's all done.

If you run through the installation manual it'll detail these changes in more detail.
« Last Edit: May 30, 2018, 05:31:21 AM by Magpye »

Offline acejavelin

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Re: MiVoice Call Recording IP address change
« Reply #2 on: June 05, 2018, 05:30:13 PM »
Turned out to be a piece of cake and took like 5 minutes... I was worried for nothing I guess.


 

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