Author Topic: MiCollab mobile softphone noisy static  (Read 952 times)

Offline gbalbach

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MiCollab mobile softphone noisy static
« on: June 05, 2018, 09:50:01 AM »
Hi folks, we have had a number of users complaining while using the MiCollab mobile (latest v8 as of this post) client on iPhones (different recent models) that they hear a lot of noise or static type audio on their calls. Doesn't seem to matter if it is inbound or outbound. Listening to the non Mitel person on the other end of the call is like it is broken audio and static sounding. We have tried LTE only (with different carriers), tried WiFi, users are reporting the same thing. Any thoughts or ideas on any system settings to check for codecs or anything that might cause it?


 

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