Yes, that's the info. I had the same issue with version 6. Windows 10 has an update that forces a security protocol that version 6 does not use.
Not that I recommend this, but you could uninstall the most recent updates to windows and then it will work for a while, until the next round of updates gets installed and cumulatively fixes the uninstalls and does it again. If it's a remote user that might be next to impossible. And in general, not really advisable anyway since that's likely to create more issues than it solves.
iOS 10 had the same issue so we did end up having to upgrade. After the upgrade version 6 of the client did work so you don't have re-deploy everyone at once.
I know it's not what you wanted to hear, but if it makes you feel any better I feel your pain.