Author Topic: PRI option to deliver CAller ID on transferred?  (Read 792 times)

Offline BlackSunshine

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PRI option to deliver CAller ID on transferred?
« on: May 24, 2018, 01:59:19 PM »
Does anyone know what must be turned on the telco side to deliver CAller ID back out when called is transferred out of system.  We have a customer that needs to transfer customers to outside company and the outside company needs the customers caller ID for screen pop. 


Offline VinceWhirlwind

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Re: PRI option to deliver CAller ID on transferred?
« Reply #1 on: May 24, 2018, 08:28:25 PM »
Is your service a SIP service? If so you will find in the SIP options (SIP Peer profile) the settings for passing through the number of the original caller.
 


 

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