Hi all, hope everyone is well!
I've come across a bit of a curvy issue in the form of incoming CLI display not showing. Instead, we get the trunk label.
System is Mivoice Business MXe on release 8.0 SP2. The trunk is an E1/ISDN30 link.
This was working prior to an upgrade, however i'm not sure what release the system was on previously. I've tried leaving the trunk assignment number lable blank but it just dsiplays nothing. long shot i know.
for the COS on the sets, the following are enabled.
Calling Name Display - Internal - ONS Yes
Calling Number Display - Internal - ONS Yes
Display ANI/DNIS/ISDN Calling/Called Number Yes
Display ANI/ISDN Calling Number Only Yes
Display Caller ID on multicall/keylines Yes
Display Caller ID On Multicall/Keylines Timer 5
Display Caller ID On Single Line Displays For Forwarded Calls Yes
On the trunks
ANI/DNIS/ISDN Number Delivery Trunk Yes
Trunk Calling Party Identification Yes
This was working fine before the upgrade, and the customer suggested that the previous engineer who upgraded them reckoned it was a bug
Any idea's anyone?
Cheers
Rixy