How to remove resilency off 5330 phones

[rlafata]

We shut down a location that has about 15 5530 IP phones off a 3300.  I deleted the phones off the controller before it was shutdown.   Now when I boot up the phones it boots off the resilient controller.  How can I remove these resilient phones off the resilient 3300?   Running software 7.0.

[sarond]

I am going to assume MCD 7.0 (14.0.x.x) not release 7

Did you remove the controller from the cluster?

First thing I would try is "GDM CHECK USERANDSERVICE" and "GDM REPAIR USERANDSERVICE" from maintenance commands.

[VinceWhirlwind]

If both controllers are still clustered you could try to force a sync with "overwrite" onto the secondary controller.
Take backups first in case something bad happens.

[rlafata]

I am on version 7.0 SP1 PR2  load 13.0.1.53   The GDM check did not find anything.  I'm reluctant to remove cluster due to it may cause other issues.  My vendor tells me I have to rebuild the phones then remove resiliency and then delete the phones.   Why did it allow me to remove the phones with resiliency in the first place!

[VinceWhirlwind]

Check your SDS errors - when you delete a resilient set, it should of course remove it from both primary and secondary. If that hasn't happened, it must be that the sync failed.

[rlafata]

I see the SDS distribution errors on the system.  The Force Change is grayed out.  Any idea on how to force the change?

[rlafata]

My vendor removed the decommissioned control in the cluster to free up IP phones.