Author Topic: IP networking Axxess system and Mitel 5000  (Read 1909 times)

Offline cahrens

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IP networking Axxess system and Mitel 5000
« on: April 16, 2018, 03:35:08 PM »
I found some posts from last year on this subject. Those posts were concerning ver 6.0 and Axxess. Sounds like for the most part it works fine.

Does anyone have more recent experience? I'm upgrading from 5.1 to 6.2.5.80 on the 5000 system and running ver 11.x on the Axxess.


Offline Tech Electronics

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Re: IP networking Axxess system and Mitel 5000
« Reply #1 on: April 16, 2018, 04:12:34 PM »
cahrens,

I don't think it is supported by Mitel anymore, but it should work just fine and nothing has changed on how to network systems since Axxess 4.4/5.0/5.1 days.

Thanks,

TE

Offline acejavelin

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Re: IP networking Axxess system and Mitel 5000
« Reply #2 on: April 16, 2018, 04:15:26 PM »
The only issue might be the licensing... Can you still get Axxess licenses? I haven't seen one in a while...

Offline Tech Electronics

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Re: IP networking Axxess system and Mitel 5000
« Reply #3 on: April 17, 2018, 07:57:05 AM »
acejavelin,

I don't think so. I distinctly remember having to go into the LMC and download all of the existing Axxess customer licensing so we had it in case of a failure.

Thanks,

TE

Offline jmarcwsp1

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Offline acejavelin

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Re: IP networking Axxess system and Mitel 5000
« Reply #5 on: April 17, 2018, 03:15:24 PM »
https://offauto.com/ringcentral
I just about deleted this as a spam post... but you are a long-time member with lots of posts. Can you explain how this is a solution rather than just post a link?

Offline jmarcwsp1

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Re: IP networking Axxess system and Mitel 5000
« Reply #6 on: April 18, 2018, 07:48:35 AM »
Sorry Ace- as an Authorized Mitel Solutions provider we can resolve this issue.  Regards.

Offline Tech Electronics

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Re: IP networking Axxess system and Mitel 5000
« Reply #7 on: April 18, 2018, 02:47:29 PM »
Somehow this thread has been derailed. If you want to start a new thread for this new topic than do so, but let’s refrain from hijacking a thread for another purpose.


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Offline jmarcwsp1

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Re: IP networking Axxess system and Mitel 5000
« Reply #8 on: April 19, 2018, 07:45:13 PM »
Sorry TE for the derailment.

Offline cahrens

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Re: IP networking Axxess system and Mitel 5000
« Reply #9 on: May 08, 2018, 02:25:33 PM »
It's been a couple of weeks since I upgraded the Mitel 5000 system to ver 6.2.5.80. I didn't change anything software wise on the Axxess. Everything went well. The upgrade didn't have and adverse effect on the IP networking between the Axxess and the 5000 system. Nor did it effect the System OAI applications Attendant Console and Call Center Suite. It's all good.


 

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