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Author Topic: MiVoice Call recording : single line  (Read 902 times)

Offline august

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MiVoice Call recording : single line
« on: April 20, 2018, 05:39:37 PM »
I have a MiVoice Business, Mitel MBG with SRC TAP and a MiVoice Call recording.  All of them are at the latest release.

The recording are working on the main phone number, but not on a single line on the same phone.

Is it possible and if yes, what do I need to configure?
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Offline dilkie

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Re: MiVoice Call recording : single line
« Reply #1 on: April 21, 2018, 04:26:24 PM »
I assume you mean the line appearance.

I'm not sure how to configure MiVCR to record calls on the line appearance, have you told it to record the DN of that appearance?
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Offline august

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Re: MiVoice Call recording : single line
« Reply #2 on: April 22, 2018, 06:52:40 AM »
Yes.  It does not work ....
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