I have a team where in particular situations they need to call out using a a different DID number
At the moment they have 3 phones sitting on another desk for each of the lines they need to be call out on (every other phone in the room else shows a the DID to the ACD path)
I was hoping to program some buttons and say if you want x number press x button before calling out.
I have experimented with single/multiline buttons and CPN substitution, but it also ways shows the DID the extension of the phone is programmed to show
Can I do something so if they want to show phone number X they press the corresponding button?
Running MCD 7.2 with SIP trunks with 300 indial range
