Hello,
I've got a Crestron SIP phone and I'm experiencing some intermittent issues. The phone will be grayed out and once rebooted works fine. After checking the logs I found the following.
Hot Desk : 1598 unlocked by DISA TIMER timeout
Temporary Lockout of SIP Registration for sip:1598@10.x.x.x/sip:1598@10.x.x.x due to 3 '403 Authentication Failures'.Connection was attempted by SrcIP[10.x.x.x:5060] ViaIP[10.73.96.244:5060] ContactIP[10.x.x.x:5060].Since the last lockout log there have been 0 other lockout authentication failures.You may have someone trying to hack into your system. Check firewall and change passwords.
Hot Desk : 1598 locked out by SYSTEM
I did go through the Crestron mitel SIP guide and found that a username should be programmed which it was not. Maybe this will resolve it but what is a DISA timer as I couldn't find anything related to this? I did change the SIP Device Capabilities to match what Crestron suggests.
thanks for any help