A few staff seem to have this issue in which they will set up call forwarding to their cell phone and during the connected call, the outside party will ring back to the receptionist. If she answers, she can hear the conversation, as if it's a conference call, and would need to put the call on hold to keep it active. If she hangs up, the call disconnects.
Any idea what could be causing this and how to fix it?
Thanks.
