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Author Topic: Pickup handset but call continues to ring  (Read 1126 times)

Offline berkley

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Pickup handset but call continues to ring
« on: March 02, 2018, 12:12:33 PM »
I have a Mitel 250 running 6.0 Sp3.
When person tries to answer call sometimes it continues to ring, the page button lights but the system does not page, the call disappears.
Its not occurring on every call but when it does it occurs with every phone that rings. They keysets are 5330.

Any help would be appreciated.
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Offline DND ON

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Re: Pickup handset but call continues to ring
« Reply #1 on: March 02, 2018, 03:06:12 PM »
What does the display show while the phone is ringing and the page button lit?
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Offline berkley

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Re: Pickup handset but call continues to ring
« Reply #2 on: March 03, 2018, 03:01:42 PM »
I'll get them to check Monday morning.
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