I've been supporting our phone system for a couple years now, but I am not formally trained or certified to do so. Alot of the support is based of my Google-Fu, handbooks and manuals, but one thing I don't understand is what is the difference between the Mitel 3300, MCD, SX2000, MiVoice? I only have my guesses.
We have a Mitel 3300 Mxe, which I assume is the controller/pbx. On this controller, if I telnet to it, it shows the sx-2000 terminal, I assume it acts as the operating system? If I google search mitel s-2000, it shows the bulky box or box with a bunch of cards, which we do not have, unless there is a hidden MPOE room that I do not know about. Then browsing to the same IP as the telnet IP, it shows the MiVoice Business webpage. I feel like that might have said MCD at one point but Im not sure.
Then MiVoice or MCD? would be the application that runs on the 3300?