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Author Topic: key map - Call Key 1 is flashing and won't stop.  (Read 1433 times)

Offline cahrens

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key map - Call Key 1 is flashing and won't stop.
« on: February 12, 2018, 04:44:04 PM »
I have a phone that is in a keymap all by itself. The Call Key 1 button is flashing as if it is in use. When I delete the call key in the map the flashing moves to the next call key. I removed all the call keys and then readded and the flashing is back on Call Key 1. Any idea what would cause that call key to flash?
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Offline acejavelin

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Re: key map - Call Key 1 is flashing and won't stop.
« Reply #1 on: February 12, 2018, 05:25:02 PM »
Check station flags... I am not sure what would make the call key flash, but whenever weird things are going on I always check station flags, and if I can't find anything copy a good set's station flags to the set.
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Offline DND ON

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Re: key map - Call Key 1 is flashing and won't stop.
« Reply #2 on: February 12, 2018, 05:39:28 PM »
Defective phone. Swap phones to see it the problem goes away or follows the phone.
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Offline NTEDave

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Re: key map - Call Key 1 is flashing and won't stop.
« Reply #3 on: February 15, 2018, 05:15:09 AM »
There's a couple of versions of system firmware that causes this.

You will need to delete the phone and re-create it in Mitel System Admin and Diagnostics, it's the only way I have found to fix it.

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