Author Topic: Mitel Phone Manager One way audio  (Read 882 times)

Offline MiSam

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Mitel Phone Manager One way audio
« on: February 02, 2018, 02:39:35 PM »
I got very confusing with the mitel phone manager desktop and mobile.
The big problem with the one way audio.
This is my scenario:

I created extension (1001) on Mivoicel office 250, Also I created user to this extension, then I created one SIP extension (1166).
In the MCS_Server I assign the extension 1001 and SIP extension to the same user.
Also, I deploy the user on the Mitel phone manager desktop and Mitel phone manager mobile, (both of them on the same network but remotely from the Mivoice office and MCS-Server).
The issue is I get one way audio when I use the SIP extension 1166 from the phone manager Mobile, While I get Two way audio when I use it from Mitel phone manager desktop.

Please any body have any idea what is goin here.


 

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