Login Ext# in Use

[sac_tonius]

Hi all,

I'm having some troubles logging into a couple of hot desk extension numbers.

I keep getting the "Login Ext# in Use" msg when trying to log into an extension number, tried running the busy reset ### command

Ran the busy extension ### which shows:

Hot Desk : 606 Currently not logged in                                         
Traffic Circuits                                                               
IP Device 275 (Ext:606) at location 1 3 3 25 1 set Manbusy                     
IP Device 275 (Ext:) at location 1 3 3 25 2 set Manbusy                         

I also restarted the phone with no luck.

I decided to try the busy reset command on my extension number and now it's doing exactly the same thing.

Any ideas?

TIA
Isaac

[BlackSunshine]

What is your hot desk remote logout feature access code? Have you tried it?

[sac_tonius]

Not quite sure what the code is... Is there a way to find it? We usually just log into another phone which will automatically logout from the other.

[VinceWhirlwind]

I had a couple like this - your device says it is manbusy. Try doing a RTS on it.

[BlackSunshine]

Feature access codes....Hot Desk Remote Logout...if there isn’t a code create one...my suggestion is start code with #or *