Hello,
Issue: Folks who currently don't have DIDs. I have been given the green light to get them DIDs but I need to keep the non DID working for 30 days. I thought I could use the DIDS form to send the new DID to a Non-DID and have it ring on the old ext and get their existing vm box. I couldn't get the number to ring on the set until I put an appearance on the phone. Which would be fine but now I need another vm box for this new ext. Is it possible to setup NuPoint to have two extensions point at the same inbox so they don't have to manage two inboxes? Or why when I call route the new DID to the Non-DID does it not then go to the non-DID's mailbox?
thanks,