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Author Topic: Inbound Caller ID  (Read 1034 times)

Offline jamesasmith322

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Inbound Caller ID
« on: December 13, 2017, 09:02:43 PM »
Incoming calls are answered by Hunt Group or Extension list (IP/Digital phones), Is it possible to have the HG name or Extension list name show on phone display instead of the Callers Caller ID?
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Offline NTEDave

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Re: Inbound Caller ID
« Reply #1 on: December 14, 2017, 04:04:16 AM »
Route it through a Call Routing Application first, it will then show the name of the CRA as well as the number, dependant on phone type and Flags.

Outside Party Call Information Has Priority
Expanded CO Call Information on Display

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