Hi all. We have a Mitel 3300 running 44.0.1.26.
Running into another issue, which we are being told is due to system versions/incompatabilities between them.
One of our sites, which uses site to site VOIP connectivity from here to there and vice versa, shows anyone who calls from here to there as 'IP TRunks' for caller ID.
Everything I've read says that if callerID isn't available, then it will default to the description/name label in our system...it worked on our older system just fine, and only happened when we upgraded this site to the version mentioned above.
The other site in question is running a 3300 at 40.1.1.10 . However we have two other sites with 3300's as well, and at least one of them runs 40.2.0.16 but their caller ID shows us correctly (AFAIK). So far it's just this one site saying it shows that way.
What would I be looking for in this case? Is there something I need to turn off or on on this end, and likewise the other end, for callerID to be displaying properly? It displays correctly calling the other sites, and also external lines from here, and internal lines from here (desk to desk) work as well.
Appreciate any help.