Will a phone configured as a Teleworker keep it's VLAN tag information?
Here's the scenario:
Site has several phones configured as hot desk ACD agents. These phones are in Teleworker mode. They are in Teleworker only so audio can pass throug the MBG, (on the MiCollab server), for call recording. They are on the same local network as the MCD and the MBG and are directed to the LAN IP of the MBG
All of this is working correctly bu what we discovered was that any of the phones in Teleworker mode are getting an IP address from the data VLAN, not the voice VLAN. If the same phone is taken out of Teleworker mode, it get the correct VLAN tag is pulls an address from the voice network. The MCD is the DHCP server on the voice network.
I can statically assign the VLAN ID in a Teleworker phone and it will get an address from the correct network.
So my question is will a phone using Teleworker receive/maintain it's VLAN info ?