« previous next »
Pages: [1]   Go Down

Author Topic: Voicemail from Micollab client  (Read 1358 times)

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Voicemail from Micollab client
« on: August 21, 2017, 05:10:08 AM »
Hi,

Im not able to read voice messages from Micllob client and from Web ucs.
i can view the new messages but when i click on play , nothing happen.
From deskphone , i can heard the message

Any idea ?

Thanks
Logged

Offline ZuluAlpha

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 693
  • Country: us
  • Karma: +17/-0
    • View Profile
Re: Voicemail from Micollab client
« Reply #1 on: August 29, 2017, 03:39:22 PM »
It's probably going to depend on your version and how MiCollab is deployed, but my gut instinct is that there's a firewall port at play. From the client or web are you on the internal network or outside of it?
Logged

Offline VinceWhirlwind

  • Hero Member
  • *****
  • Posts: 899
  • Country: au
  • Karma: +31/-0
    • View Profile
Re: Voicemail from Micollab client
« Reply #2 on: August 29, 2017, 09:57:29 PM »
Do you use NuPoint to send the message via email? I like that option best of all.
 
We've found the link to get the voicemail isn't very reliable.
 
The "Request playback call" from MiCollab Client should work OK though?
Logged

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 986
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: Voicemail from Micollab client
« Reply #3 on: September 05, 2017, 04:16:00 AM »

hi guys

the problem is resolved, it came from my domain name.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10