German ISDN Configuration

[mszodiac]

Hi Everyone,

The current E1 ISDN at our Germany location is currently connected to a Nortel Option 11.  The circuit is absolutely clean.  However, when I connect it to the Mitel MiVoice Business, the circuit slows a lot of framing losses and bit errors.

The MiVoice Business is configured with standard Euro ISDN.  The digital link descriptor is set to ISDN NODE.

I know it's a protocol mismatch.  And since we are changing the equipment, the Telco will definitely say it is our problem.

Does anyone know ISDN configuration in Germany? Thanks.

[x-man]

Stupid question I know but you have the country setting in the 3300 set to germany?

[mszodiac]

On the Option 11 - country is set to Germany.

I don't see a country setting on the MCD.

[mszodiac]

Found it!!

Didn't realize it will delete all programming! We'll try it tonight.

[SARTECH87]

mszodiak, if you go thru the E1 set-up, there was a setup for Italy when we did Rome, is not there a setup for the protocol for Germany? i may be mistaking

[mszodiac]

Thanks.  There's no setup for Germany in the ISDN configuration.

However.... When I changed the country to Germany, the pop up window showed it will erase all data.  So I made a backup, change the country, then reset the system.

The login page came up in German, but the rest of the forms were in English.  As expected, there was no data.  BUT, all of the installed modules on the MCD showed blank as well!

So I did another reboot.  While the system was rebooting, I was keeping an eye on the boot process.  It somehow got stuck at "tRoottask" and wouldn't boot fully.  The hard drive crashed.

So I tried the same step on a BLANK hard drive this time on the same system.  I change the country first, rebooted, then the system came up fine with all the modules. 

As Mitel suggested, country setting MUST be done before any programming.